The information provided on this page is intended for ACE implementers and end-users alike. Simply click on the desired link below to view answers to the most common questions raised by interested distributors and customers.

Click here for questions from ACE Channel Partners


Click here for questions from ACE End-Users

Answers to questions from ACE Channel Partners:

• How exactly do I benefit from enrolling in the ACE Partner Channel?

As an ACE Partner, you are entitled to distribute, implement and provide support for ALCiE CE: the free, fully-functional Oracle-based financial software. You perform and charge for services related to ALCiE CE – including installation, interfacing and support – which provides you with a new revenue stream. Additional revenues can be achieved through percentages earned when your customers upgrade to payable ALCiE software. Sign up today to enjoy these benefits!



• How do I know if I qualify as an ACE Partner?

Our general guideline is that your primary business is associated with one of the following classifications: Business Solutions expert, Professional I.T. Consultant, Systems Integrator, or Independent Software Vendor. However, there are many specialty groups that could be considered ACE Partners. So, the best thing to do is to fill in an enrollment form or, if you prefer, contact us directly to determine of you qualify as an ACE Partner. One additional note: Since ALCiE CE is an Oracle-based software, please consider your interest in these types of applications in deciding to enroll in the ACE Partner Channel.



• Is ALCiE CE a multi-user license software package?

ALCiE CE is a single-user system. As an ACE Partner, you can install the software in any number of customer or prospect sites (one ALCiE CE installation per site). For each installation, simply obtain a distinct license from AIS and register each installation with us. This ensures that your customers obtain software updates, as they become available.



• Apart from the modules included in ALCiE CE, do I have access to other ALCiE modules?

Yes, as an ACE Partner, you have access to any ALCiE module on a trial license basis, but solely for evaluation and demo purposes. Only the Accounts Payable, Accounts Receivable and General Ledger modules are completely free of charge – for both you and your customers.



• Is the Oracle database included with ALCiE CE?

ALCiE CE only includes the applications that access the database. You must obtain the Oracle database separately, but we would be pleased to assist you in this process. FYI: Thanks to Oracle Database Express Edition, you can have the leading database software free of charge!



• What is Oracle Database Express Edition?

This is the free version of the Oracle 10g Database. Express Edition is free to download, develop and deploy with any application. In our case, we can bundle ALCiE Complimentary Edition with this free Oracle Database to deliver a zero-cost accounting solution! Click here to view the Oracle Database Express Edition data sheet.



• My customer has been using ALCiE CE and, until now, this was sufficient for their needs. But they are in the process of expanding, so they want to add users and are considering additional ALCiE modules. What are their options?

The great thing about ALCiE CE is that it is the identical set of applications as those contained in ALCiE SME (Small and Mid-sized Enterprise) Edition. This means that your customer can seamlessly upgrade to ALCiE SME. Alternatively, if your customer's business needs will become even more diverse over time, then ALCiE Enterprise Edition may be the preferred option. The latter is the original software from which ALCiE SME and ALCiE CE are derived; therefore, upgrading to the Enterprise Edition is also a painless process.

Answers to questions from ACE End-Users:

• I am interested in using ALCiE CE for my business. How can I obtain an ALCiE CE software package?

At this time, ALCiE CE is only being offered through distributors and resellers. Therefore, you will have to order your copy of the software through the ACE Partner Channel. Contact us to find the qualified ALCiE representative that can serve you best.



• I am interested in ALCiE CE as an end-user for the company that I am employed with. Can I obtain an ALCiE CE software package? If so, how?

We do not put any restrictions on the type of end-user that may install and use ALCiE CE. However, most companies have established policies regarding the software that may be installed and used within the organization. Therefore, you should verify whether or not installing ALCiE CE would require company approval. If you know that you are allowed to install and run ALCiE CE, then you can order the software through the ACE Partner Channel. Contact us to find the qualified ALCiE representative that can serve you best.



• I have been using the services of a Consultant for a while now and I would feel more comfortable dealing with that party for my software needs. What can you suggest as a solution to this?

Tell your Consultant to contact us to find out how to enroll in the ACE Partner Channel. For you, it's a double-win situation: you will get free financial software and deal with the people you trust the most!



• How many people (users) can I set up to run ALCiE CE?

ALCiE CE is a single-user system. Moreover, it is delivered with a predefined user, ready for you to start using ALCiE CE “right out of the box”. Additional users are available with an upgrade to ALCiE SME.



• How long can I use ALCiE CE for free? Is this a time-limited license?

ALCiE CE can be used freely for as long as desired. More good news: Even the Oracle database on which ALCiE CE runs could be yours at no cost! That's because Oracle's "Express Edition" Database is free. Contact us for more details. We will be happy to assist you in obtaining this version of the Oracle database.



• Is there a limit to the volume of data that can be transacted and stored in ALCiE CE?

ALCiE CE imposes no limit on the number of transactions that may be processed through its applications. As far as the volume of data that can be stored, or other database restrictions, this is determined by the type database license you have acquired from Oracle. Please refer to your database software license agreement. As an Oracle Database reseller, we can also assist you in making this determination.



• What specifically is included in ALCiE CE?

The ALCiE CE package consists of the following modules and features:

General Ledger: G/L is a functionally rich financial application designed to process all transactions in your organization, whether entered directly in the G/L module or automatically captured from other installed modules. On-line Inquiries provide drill-down capability into Accounts Payable and Receivable transactions. Features include: Journal Entry and Reversing Entries, and custom report writing. A virtually unlimited assortment of financial statements and management reports can be produced.

Accounts Payable: A/P is a multi-use financial application that can record payable transactions from various operational sources (purchase orders, expenses, payroll, etc.) and from other General Accounting transactions. It supports multiple sub-ledgers, banks and currencies. It also features a detailed Vendor Master, virtually unlimited vendor mailing addresses, payment flexibility and manual check processing.

Accounts Receivable: A/R is a versatile financial application, that includes the standard functions – such as invoicing, cash receipts, debit/credit processing – as well as the capability of capturing pertinent customer information that can be used to better serve your customers. It supports multiple A/R sub-ledgers, banks and currencies; and provides the ability to enter inter-company transactions. It also features a detailed Customer Master, including multiple ship-to addresses per customer account.